hiexam
servicenow · CIS-CSM · Q602 · multiple_choice · topic_1

Agents and managers cannot create knowledge articles from Community questions.

Agents and managers cannot create knowledge articles from Community questions.
  • A.True
  • B.False
Explanation
Selected Answer: A Look at the question once again, they are talking about knowledge article creation, not case. A is correct. They can't.

Reference: examtopics_top_comment

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