Agents and managers cannot create knowledge articles from Community questions.
- A.True
- B.False
servicenow · CIS-CSM · Q602 · multiple_choice · topic_1
Agents and managers cannot create knowledge articles from Community questions.
Explanation
Selected Answer: A
Look at the question once again, they are talking about knowledge article creation, not case. A is correct. They can't.
Reference: examtopics_top_comment
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