# CIS-CSM — Question 602

**Type:** multiple_choice
**Topics:** topic_1

## Question

Agents and managers cannot create knowledge articles from Community questions.

## Correct Answer

_See scenario._

## Explanation

Selected Answer: A
Look at the question once again, they are talking about knowledge article creation, not case. A is correct. They can't.

**Reference:** examtopics_top_comment

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Source: https://hiexam.net/q/servicenow/CIS-CSM/602  
Practice (tracked): https://hiexam.net/study/CIS-CSM/practice