A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts.
What could be used to accomplish this?
- A.Workflow Rules
- B.Salesforce Connect
- C.Flow
- D.Process Builder
salesforce · Certified-Platform-App-Builder · Q604 · multiple_choice · topic_1
A customer service representative at a call center would like to be able to collect information from customers using a…
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