# Certified-Platform-App-Builder — Question 604

**Type:** multiple_choice
**Topics:** topic_1

## Question

A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts.
What could be used to accomplish this?

## Correct Answer

_See scenario._

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Source: https://hiexam.net/q/salesforce/Certified-Platform-App-Builder/604  
Practice (tracked): https://hiexam.net/study/Certified-Platform-App-Builder/practice