Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the organization?
- A.Service desk
- B.Service request management
- C.Service level management
- D.Service configuration management
itil · ITILFND-V4 · Q425 · multiple_choice · topic_1
Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the org…
Explanation
C: 5.2.15 Service level management - Service level management provides the end-to-end visibility of the organization’s services. To achieve this, service level management: performs service reviews to ensure that the current set of services continues to meet the needs of the organization and its customers
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