Contoso has the intellectual property shown in the table below. Review the details and answer the related questions.
Case study scenario
Intellectual Property - Contoso has the intellectual property shown in the following table, including content types, formats, supported languages, content stores, and their domains. Requirements include Planned Projects, Technical Requirements, and Chatbot Requirements. Planned Projects involve developing a document processing workflow for PDF and image data, a customer-support chatbot to answer FAQs, and a searchable knowledge base of intellectual property. Technical Requirements focus on approval processes, language support, role-based access control (RBAC), and confidence thresholds for AI responses. Chatbot Requirements ensure proper access, editing permissions, and integration with Omnichannel for customer support services.