comptia · 220-1101 · Q428 · multiple_choice · topic_1

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC…

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

A.The hard disk drivers have been corrupted.
B.The HDD cables need reseating.
C.A RAID disk failed.
D.The HDD has no free space.

Explanation

Selected Answer: D D. The HDD has no free space. One of the possible reasons for the sluggish performance of the PC could be a lack of free space on the hard disk drive (HDD). When the hard disk is filled to capacity, the operating system and applications are forced to compete for limited space, slowing down performance. The constant light on the HDD and slow input/output performance are signs that the disk is running close to its maximum capacity. The failed updates may also be a result of a lack of disk space as Windows updates require a certain amount of free space to be installed.

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