# 2V0-5121 — Question 605

**Type:** multiple_choice
**Topics:** topic_1

## Question

A new Horizon environment has gone into production. External sessions are being disconnected after a random period of time.
The following information has been documented by the administrator:
✑ Internal and external users are able to connect to their desktops.
✑ External sessions connect via a Unified Access Gateway.
✑ Users are immediately able to reconnect but will be disconnected again in a few minutes.
✑ Internal sessions, connected directly to the desktops, are not impacted.
✑ While the session remains connected, all expected functionality works properly.
What could be a cause of this issue?

## Correct Answer

_See scenario._

## Explanation

Selected Answer: A
Answer is A. The scenario states that only external users are impacted and the difference between internal and external connections are the UAGs. It cannot be firewall because they are allowed to connect and THEN disconnected. If a port was missing the connection would not even made made in the first place. Must be the load balancer configuration.

**Reference:** examtopics_top_comment

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Source: https://hiexam.net/q/vmware/2V0-5121/605  
Practice (tracked): https://hiexam.net/study/2V0-5121/practice