# Certified-Experience-Cloud-Consultant — Question 605

**Type:** multiple_choice
**Topics:** topic_1

## Question

Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?

## Correct Answer

_See scenario._

## Explanation

Selected Answer: A
A is correct. https://help.salesforce.com/s/articleView?id=sf.embedded_chat_channel_menu.htm&type=5

**Reference:** examtopics_top_comment

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Source: https://hiexam.net/q/salesforce/Certified-Experience-Cloud-Consultant/605  
Practice (tracked): https://hiexam.net/study/Certified-Experience-Cloud-Consultant/practice