# Certified-Business-Analyst — Question 604

**Type:** multiple_choice
**Topics:** topic_1

## Question

Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption.
Which group is well positioned to help the BA secure alignment for the initiative?

## Correct Answer

_See scenario._

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Source: https://hiexam.net/q/salesforce/Certified-Business-Analyst/604  
Practice (tracked): https://hiexam.net/study/Certified-Business-Analyst/practice