# AZ-301 — Question 604

**Type:** multiple_response
**Topics:** topic_1

## Question

You have an on-premises Active Directory forest and an Azure Active Directory (Azure AD) tenant. All Azure AD users are assigned a Premium P1 license.
You deploy Azure AD Connect.
Which two features are available in this environment that can reduce operational overhead for your company's help desk? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

## Correct Answer

_See scenario._

## Explanation

C and E is correct
The question asks how to reduce operational overhead (aka Helpdesk load)
Self service password reset + Password Writeback = Less Helpdesk calls for PW resets thus reducing operational overhead.

**Reference:** examtopics_top_comment

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Source: https://hiexam.net/q/microsoft/AZ-301/604  
Practice (tracked): https://hiexam.net/study/AZ-301/practice