# 220-1101 — Question 426

**Type:** multiple_choice
**Topics:** topic_1

## Question

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called `Generic Printer.` Which of the following BEST describes what the technician should do to fix this issue?

## Correct Answer

_See scenario._

## Explanation

Selected Answer: B
The answer is B. The computer recognizes the printer ("Generic Printer") so connecting to it directly will result in the same response. The printer drivers need to be installed.

**Reference:** examtopics_top_comment

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Source: https://hiexam.net/q/comptia/220-1101/426  
Practice (tracked): https://hiexam.net/study/220-1101/practice