# 220-1002 — Question 427

**Type:** multiple_choice
**Topics:** topic_1

## Question

A user's smartphone is experiencing limited bandwidth when at home. The user reports to a technician that the device functions properly when at work or in the car.
Which of the following troubleshooting steps should the technician take NEXT?

## Correct Answer

_See scenario._

## Explanation

Guys try to use the elimination technique here. Rest of the answers are cannot be correct

**Reference:** examtopics_top_comment

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Source: https://hiexam.net/q/comptia/220-1002/427  
Practice (tracked): https://hiexam.net/study/220-1002/practice